Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how Hue circles (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website https://huecircles.com (the “Site”) and use our services. By using our Site, you consent to the practices described in this policy.

  1. Information We Collect

We collect different types of information from you, including:

  • Information You Provide Directly:
    • Account Information: When you create an account, we collect your name, email address, password, phone number, and billing and shipping addresses.  
    • Order Information: When you place an order, we collect details about the products you purchase, your payment information (processed securely by our payment gateway), and your shipping preferences.
    • Communication Information: When you contact us through email, contact forms, or customer support channels, we collect your name, email address, and the content of your communication.
    • Marketing Preferences: We collect your preferences for receiving marketing communications from us.
    • Reviews and Feedback: If you leave reviews or provide feedback on our products or services, we collect that information.
    • Contest and Survey Information: If you participate in any contests or surveys we offer, we may collect your name, contact information, and responses.
  • Information We Collect Automatically:
    • Log Data: Our servers automatically record information when you visit or use our Site, including your IP address, browser type, operating system, referring URL, pages you visit, and the dates and times of your visits.
    • Device Information: We may collect information about the device you use to access our Site, including the device model, operating system, and unique device identifiers.
    • Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your Browse activities on our Site. Please refer to our separate Use of Cookies for more details.
    • Location Data: With your consent, we may collect information about your precise or approximate location.
  • Information We Collect from Other Sources:
    • We may receive information about you from third-party sources, such as social media platforms if you connect your account to our Site, or from marketing partners.

 

  1. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Improving Our Services:
    • Processing and fulfilling your orders.
    • Managing your account and providing customer support.
    • Personalizing your experience on our Site, such as recommending products you might like.
    • Improving our Site, products, and services based on user feedback and usage patterns.
    • Troubleshooting technical issues and ensuring the security of our Site.
  • Communication:
    • Sending you order confirmations, shipping updates, and other transactional emails.
    • Responding to your inquiries and requests.
    • Sending you marketing and promotional communications (if you have opted in).
  • Marketing and Advertising:
    • Displaying targeted advertisements on our Site and other websites.
    • Analyzing the effectiveness of our marketing campaigns.
    • Administering contests and promotions.
  • Legal and Compliance:
    • Complying with applicable laws, regulations, and legal processes.
    • Preventing fraud and other illegal activities.
    • Enforcing our Terms and Conditions.

 

  1. How We Share Your Information

We may share your personal information with the following categories of recipients:

  • Service Providers: We share information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, website hosting providers, email marketing services, and analytics providers. These providers are contractually obligated to protect your information and only use it for the purposes we specify.
  • Business Partners: We may share information with business partners who offer products or services that may be of interest to you, but only with your consent.
  • Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or other third parties if required by law or legal process, or if we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others. 
  • Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or other business transaction, your information may be transferred to the acquiring entity or other relevant third parties. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information. 
  • Aggregated and Anonymized Data: We may share aggregated and anonymized data that does not directly identify you with third parties for various purposes, including analytics and marketing. 

We do not sell your personal information to third parties for their direct marketing purposes without your explicit consent.  

 

  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:  

 

  • Using secure server infrastructure and data encryption technologies (such as SSL/TLS).
  • Implementing firewalls and intrusion detection systems.
  • Regularly reviewing and updating our security practices.
  • Limiting access to your personal information to authorized personnel who need it to perform their job duties.  

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.  

 

  1. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention period will depend on the type of information and the purpose for which it was collected. For example, we will typically retain your order history for as long as you have an active account with us and for a period thereafter as required for legal and accounting purposes.  

 

  1. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Right to Deletion: You have the right to request that we delete your personal information under certain circumstances.
  • Right to Object to Processing: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  • Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.  

 To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before fulfilling your request.  

 

  1. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your Browse experience and provide certain functionalities. For more detailed information about the cookies we use and how you can manage your preferences, please refer to our Use of Cookies.

 

  1. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.  

 

  1. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our Site and updating the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Site after the posting of any changes constitutes your acceptance of the updated Privacy Policy.  

 

 

 

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:  

Lex Art PLT
3, Jalan Residensi Merbok 1
Residensi Merbok
14300 Nibong Tebal
Pulau Pinang
Malaysia

Email: chee@lexart.com.my

Last Updated: 2025-04-04